返金ポリシー
Disclosure under the Act on Specified Commercial Transactions of Japan
Seller Information
| Seller | Asahi I&R Holdings Co., Ltd. |
| Operations Manager | Tatsuhiko Nobata |
| Address | 3589-2 Asahi-cho Oaza Amaku, Takeo-shi, Saga 843-0001, Japan |
| support@shogun.dog |
Terms of Sale
| Selling Price | As indicated on each product page |
| Payment Methods | Credit Card, PayPal, Alipay, Naver Pay |
| Payment Timing | Processed immediately at the time of order |
| Delivery Time | Shipped within 2 business days after order confirmation |
Additional Charges
- Shipping Fees — Automatically calculated at checkout based on the destination and weight of the items.
- Customs Duties and Import Taxes — Customers are responsible for any customs duties, import taxes, or customs clearance fees incurred in the destination country. Please contact your local customs authorities for details.
Returns and Cancellations
- Returns for customer convenience — Due to the nature of our products (food items), we do not accept returns or exchanges for customer convenience.
- Defective or incorrect items — We take the utmost care in quality control. In the unlikely event that you receive a defective or incorrect item, please contact us within 7 days of delivery at support@shogun.dog. We will proceed with the cancellation and full refund of your order.
Last updated: March 2026